Network and connections

The Tradeshift Network is where you connect and start doing business with your partners, or find new customers. Learn about its key functionalities here.

The Network App

The Network app is one of the standard apps on Tradeshift through which you can access and manage your business network. It allows you to easily differentiate between your existing connections in your network, the different groups your connections are organized into, and the open Tradeshift Ne...

6787 3 Created on 2017-10-30 16:27:19; Last updated on 2022-09-12 14:05:37

How to add a connection to your Network

A contact in your network can be either a Tradeshift connection, or an email contact (manual connection). If your contact is on Tradeshift, then you can create a Tradeshift connection with them, which will allow you to invoice them electronically, as well as communicate with them using our platf...

14773 97 Created on 2016-10-11 20:37:17; Last updated on 2022-09-12 14:12:16

How to accept a connection request

If you have notifications enabled on your account, you will receive an email from Tradeshift every time another company sends you a connection request.  Simply accept the connection request by:1. Clicking on the green Accept button2. Logging into your existing Tradeshift account (Note: If you have...

11782 9 Created on 2019-05-21 07:44:54; Last updated on 2022-07-06 11:35:20

Connection statuses

Accessing the Network app, you will have an overview of all your connections in the My Network tab, as well as your sent and received connection requests in the Tradeshift Network tab. In this article, we will explain all the different statuses that can be displayed for your contacts, as well as...

9138 29 Created on 2016-10-11 20:37:17; Last updated on 2022-07-06 11:35:21

How to modify or delete an email connection

An email contact (also referred to as "manual connection") is a connection that you have created yourself for another company that is not on the Tradeshift network by adding their email address to your network. You can exchange documents with an email contact, but other functionalities of Tradeshift...

10940 6 Created on 2016-10-11 20:37:17; Last updated on 2022-07-06 11:35:36

Questionnaires

The questionnaire functionality is available within Tradeshift Engage and it allows Buyers to enrich their supplier master data through targeted questionnaires. With trackable and auditable questionnaires, Buyers can get all the information they need to work with Sellers quickly and confidently. Cu...

10459 0 Created on 2020-08-12 10:07:19; Last updated on 2022-07-06 11:35:21

How to send a questionnaire to Sellers

To send a questionnaire to your Sellers individually, open the Network app and go to the My Network tab. Use the checkboxes on the left side to select the respective Sellers. Click on "Send Questionnaire" at the bottom of the page, after which you will be prompted to choose from your available quest...

10016 0 Created on 2020-08-13 09:09:09; Last updated on 2022-07-06 11:35:21

How to respond to a questionnaire

With the questionnaire functionality, your customers (Buyers) will be able to send you short questionnaires to gather the information that they need about your company and set you up in their system. If you receive a questionnaire and you’re not sure how to proceed, keep reading to learn ho...

9925 0 Created on 2020-08-13 09:10:16; Last updated on 2022-07-06 11:35:21